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Category Delivery
No More Design Deliverables, Only Tools
Client collaboration has always been a complicated process in the consultancy world. There are so many complexities to navigate: who needs to be involved at what stage, what systems are we going to use, how will we get materials back…
The Magic of a Pre-Mortem
If you have been working in tech long enough, it’s very likely that you have participated in a post-mortem. Maybe a Production release caused an outage, a priority project went way over budget and timeline, or a deliverable to leadership…
Why Some of the Best Delivery Leads Start as Engineers
There is a phrase I often use to describe what it’s like to be a Delivery Lead at DX-ROI, a phrase that tends to resonate: Delivery Leads are like water, we fill the shape of whatever vessel we are in.…
Prioritization: The Great Juggling Act
Prioritization can be simultaneously the most critical and difficult activity to get right in a successful digital initiative. During upfront Discovery, you’re often thinking about pie-in-the-sky, big-picture, what-you-want-to-be-when-you-grow-up ideas without the realities of budgets and deadlines. Deciding where to start…
Harnessing The Power of Process
Process is a divisive subject, especially in the digital world where speed is so critical. Success is a function of achieving a high delivery velocity and release cadence without sacrificing service performance. “Process” often carries negative connotations of slowness, frustration and…